Welcome. Such a powerful word, especially in hospitality. But what is behind the word “welcome”? Does a guest feel welcome from the moment they first engage with your brand? Does this feeling of being truly welcome continue throughout the guest’s experience with your hotel, lodge, B&B or restaurant? Have they experienced a positive emotion, so when they interact with your brand in the future, it evokes a positive memory? Was there at least one memorable encounter during their time with you that made such an impact to them, that they share it with friends, family and colleagues? Do you have a culture of welcoming guests at every stage, or as we say, from E2E, which is from Enquiry to Exit?
We are Guest Experience, and our focus, our dedication and our passion is to grow your revenue using the magic of digital marketing. We call it Hospitality Marketing Success – your success, our marketing expertise. Imagine driving more direct bookings to your world-class website. Imagine not only saving 50% of your Online Travel Agent fees with the likes of booking.com but sending prospective guests into YOUR digital environment (rather than the crowded OTA space AND being able to upsell them
on your additional offerings such as a spa treatment, a dinner reservation or the convenience of an airport pickup (and boost your revenue by as much as 50%.) Our goal is to turn your marketing expense into a marketing investment – where your returns are immediate, measurable and drive your growth.
Here’s to your success. Here’s to your Guest Experience.
Our Success Formula Follows 3 Simple, Powerful Steps.
Plan
From a detailed business and marketing blueprint to a simple AdWords or social media campaign, planning is the corner stone of your success.
Build
Once the plan is in place, we roll our sleeves up and get down to building a powerful digital marketing system for you to connect with your ideal guest.
Grow
Your plan is complete, your digital ecosystem is ready, now let's grow your business. We use Google Marketing to boost your revenue & your reputation.
Bugman Pest Control
2022-06-20
A heartfelt thank you to Terry and Jennifer with your assistance with our Google business listing. You went above and EVEN MORE beyond to assist our business. We will be forever thankful for your amazing service.
Amar Chana
2022-03-07
The team at Cannect Digital have been, and continue to be, a pleasure to work with. From the first conversation we had it became clear that they really know their stuff! Would highly recommend speaking to them if you're in the market for an agency 👍🏽
Thembeka Ngcobo
2022-02-03
Best Digital Marketer
Sharm Lutchmanan
2021-07-02
A diverse company that exhibits absolute professionalism in all aspects of interactions. The element of the client comes first is a true reflection of how business is conducted in Cannect. I would definitely recommend Terry and his team.
Guy Hamlin
2021-02-03
Cannect have been phenomenal for us.....congrats guys. appreciate the effort and all the hard work.
Our Services
Strategic Planning
It all starts with a plan. Whether it is a total business plan or a dedicated marketing plan, our simple yet effective Business and Marketing Blueprints will give you the roadmap to your success. And it works!!
Reputation Management
Online search success is strongly influenced by your online reputation. Reputation management is critical for success in the hospitality industry. With our industry leading rating and review management software.
Logo & Brand Concept Design
Whether you're looking for a new logo and brand concept, or perhaps it is time for a full brand facelift, we will commit our creativity and design expertise to create a brand look and feel that your guests will love.
Google Marketing
Grow your business and boost direct bookings by reaching new guests online. Google Ads is a budget-related platform which boosts traffic to your website, by also protecting your ad budget from malicious clicks.
Social Media Marketing
Social media can be a tough nut to crack, it takes a specialist team to make it work. It is the process of creating and customising content to the context of each social media channel; to drive user engagement and sharing.
E-Mail, WhatsApp & SMS Marketing
Email & SMS marketing may be “old school” in a world of innovation, yet they still enjoy the highest engagement rates. We're all on email, so let us put our email and SMS marketing tools to get you in front of your guests.
Web Design & SEO
Having a website that is beautifully designed as well as optimised is important so that you naturally rank higher on Google. Appearing on the first page of Google Search Results is vital for your online success.
Leadership & Guest Experience Training
Creating memorable moments that will leave your guests with a positive feeling and keep them coming back is highly fundamental to your success. Our skilled trainers will help take your guest experience to the next level.
Online bookings & Hospitality Automation
Direct bookings are crucial for your website. Integrating a robust yet simple property management system (PMS) from your website, into your business is vital if we want you to get more direct bookings.
Emmanuel Jongomani
Web Developer
webdev1@cannectdigital.com+27-68 506 6498
Fiona Galetti
Client Success & Design
fi@cannectdigital.com+27-72 402 6689
Jen Dell
Google My Business & Content Creation
jen@cannectdigital.com+27-71 459 9360
Kaylene Chetty
Social Media & Design
kaylene@cannectdigital.com+27-62 828 6106
Lance Valayadam
Google Analytics & Video Marketing
lance@cannectdigital.com+27-79 506 8432
Nabeel Kader
Google Marketing & SEO
nabeel@cannectdigital.com+27-61 873 3285
Terry Flack
Strategy Leadership
terry@cannectdigital.com+27-84 555 0005
Tevin Muthusamy
Web Development & Technology Support
tevin@cannectdigital.com+27-81 797 6804
Thembeka Ngcobo
Office Administrator & Finance
Email: accounts@cannectdigital.com
Phone number: 0632021590
Thobeka Ngcobo
LinkedIn Lead Generator
linkedin2@cannectdigital.com+276 355 6990
